Columbia Orthopaedic Group

Duties/Responsibilities:

• Ensure that the front desk, reception area, and lobby are kept clean and organized
• Tend to complaints and questions, providing exceptional customer service
• Various other administrative responsibilities
• Maintain punctual, regular, and predictable attendance
• Work collaboratively in a team environment with a spirit of cooperation
• Check patients in/out in an efficient and professional manner
• Collect co-pays and other payments
• Schedule appointments
• Effectively communicate with patients, nurses and providers Have a positive influence with day-to-day interactions
• Verify the accuracy of insurance/referrals prior to patient check in
• Other duties as assigned

Requirements/Qualifications:

• POSITIVE ATTITUDE is a must
• General office and customer service experience
• Familiarity with Microsoft Word Outlook, and Excel
• Knowledge of computer and office equipment
• Professional image and have a friendly and welcoming demeanor
• Ability to handle the growth and demands of our fast-paced, high-profile office
• Organized with routine and repetitive tasks and comfortable maintaining existing systems and implementing new ones
• Clear and professional verbal and written communication skills

Education:

• High School Diploma or equivalent required